Privacy & Cookie Policy
Effective Date: April 25, 2026
At Lady Primrose, we are committed to protecting your privacy while offering a refined and seamless online experience. This Privacy & Cookie Policy explains how we collect, use, and safeguard your personal information, as well as how cookies and similar technologies are used on our Shopify-powered website.
Privacy Policy
Information We Collect
When you interact with our website, we may collect the following information:
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Personal Information: Name, email address, billing and shipping address, phone number
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Order Information: Purchase details, payment information (processed securely via third-party providers)
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Account Information: Login details if you create an account
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Marketing Preferences: Email subscription and engagement data
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Technical Data: IP address, browser type, device information
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer service and support
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Personalize your shopping experience
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Send marketing communications (via Mailchimp or similar platforms, with your consent)
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Improve our website performance and offerings
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Prevent fraud and ensure secure transactions
Sharing Your Information
We only share your data with trusted partners necessary to operate our business, including:
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Shopify (eCommerce platform)
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Payment processors (e.g., Shopify Payments, PayPal)
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Shipping carriers
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Email marketing platforms (e.g., Mailchimp)
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Analytics and advertising partners (e.g., Google, Meta)
These parties are required to protect your information in accordance with applicable laws.
Your Rights (GDPR/UK & Applicable U.S. Laws)
Depending on your location, you may have the right to:
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Access your personal data
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Request correction or deletion
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Withdraw consent for marketing
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Request data portability
To exercise your rights, please contact us at the email below.
Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and support business operations.
Security
We take reasonable precautions and follow industry best practices to protect your personal information.
Cookie Policy
What Are Cookies
Cookies are small text files placed on your device to enhance your browsing experience and support website functionality.
How We Use Cookies
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Strictly Necessary Cookies: Required for Shopify store functionality, checkout, and security
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Performance & Analytics Cookies: Help us understand site usage (e.g., Google Analytics)
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Functional Cookies: Remember your preferences
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Marketing Cookies: Deliver relevant ads (e.g., Meta, Google Ads)
Shopify-Specific Cookies
Shopify places cookies essential for:
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Secure checkout
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Cart functionality
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Fraud prevention
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Session tracking
Third-Party Cookies
We may use cookies from:
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Shopify
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Google Analytics
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Mailchimp
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Meta and Google Ads
Your Choices & Consent (GDPR/UK)
You will be presented with a cookie consent banner allowing you to:
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Accept all cookies
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Reject non-essential cookies
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Customize preferences
You may update your preferences at any time via the cookie settings link on our website.
You can also manage cookies through your browser settings.
Consent
We only use non-essential cookies with your explicit consent where required by law.
Updates to This Policy
We may update this Privacy & Cookie Policy periodically. Changes will be posted here with an updated effective date.
Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us:
Lady Primrose
Email: info@ladyprimrose.com
Website: www.ladyprimrose.com
This policy is designed to align with GDPR, UK GDPR, and applicable U.S. privacy laws, while supporting Shopify’s platform and compliance standards. Link via Mailchimp.